Remove AC adapter, battery and then press 'Power On' button for 15 seconds to release Static Flea Power. Replace battery, adapter, power on system, quickly start tapping F2 key continuously to get into BIOS. Please Reset the BIOS to Default Values and see if the BIOS will then detect the new AC adapter. L. LSUFAN51.Apr 20, 2023 · 1. Press the FN key (Function key) while powering on the system. 2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen. If the problem is not solved with above steps, there are other three solutions for Dell boot loop fix. Follow these steps to reset Windows 11 or Windows 10: At the Choose an option screen, select Troubleshoot. At the Troubleshoot screen, select Reset this personal computer. At the Reset this PC screen, select Keep my files. Select your user account, and enter the password if prompted. Select Reset.Jul 28, 2023 · Figure 1: Plugged in, not charging message. NOTE: Check to see if there is a hotkey to disable the battery. Some Dell laptops have an optional hotkey on the keyboard that disables charging. For example, Fn + F2. If your computer has this option, use it to enable charging. To learn more about hotkeys specific to your Dell laptop, see the ... Jul 28, 2023 · Figure 1: Plugged in, not charging message. NOTE: Check to see if there is a hotkey to disable the battery. Some Dell laptops have an optional hotkey on the keyboard that disables charging. For example, Fn + F2. If your computer has this option, use it to enable charging. To learn more about hotkeys specific to your Dell laptop, see the ... Jul 17, 2023 · To disable the DMA mode on the optical drive, follow these instructions: Press the Windows key + R to open the Run dialog box. In the Run dialog box, type devmgmt.msc then press the Enter key. In the Device Manager window, expand DVD or CD-ROM drives. Right-click the optical drive and select Properties. Jul 7, 2023 · Follow these steps to reset Windows 11 or Windows 10: At the Choose an option screen, select Troubleshoot. At the Troubleshoot screen, select Reset this personal computer. At the Reset this PC screen, select Keep my files. Select your user account, and enter the password if prompted. Select Reset. Aug 4, 2023 · To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ... Apr 21, 2023 · Resolve No Power, No POST, No Boot or No Video issues with your Dell Computer. How to Use Forced ePSA to Recover from POST or Boot Failure on Dell Latitude PCs. Dell Inspiron 5000 series laptop may not power on, complete POST or boot into the operating system. Browse our Battery and Power site for additional resources and information. The plugged in not charging Dell issue will occur due to the wrong battery driver. Given to that fact, you can try reinstalling your battery driver to fix the issue. Step 1: Right click the Windows icon on the desktop and click on the Device Manager feature from the pop-up menu. Step 2: In the Device Manager window, find and expand Batteries.Apr 10, 2018 · Additional Information. This article designates Dell laptops and desktops that have been tested for update to Windows 10 2022 Update (Build 22H2), and previous versions of Windows 10. If your device is not listed in the tables below, Dell is not testing the device and drivers will not be updated for that model. Jul 24, 2023 · If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources. Jun 29, 2023 · Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recovery option on the upper left corner of the window to start the operation. Step 2: In the next window, choose the target drive from the given options and click the Scan button to scan the selected drive. Called Dell support and they came to the same conclusion and decided to send a technician to replace the motherboard. So now its a waiting game for the tech to come onsite and replace the board. Just disappointed, I’ve had a very bad run with Dell, Previous XPS had 3 mainboard replacements before it got returned.Fix 3: Reconnect the video cable between the monitor and the computer. A poor connection between the monitor and the computer might cause display-related issues. Reconnecting the devices can often help solve the problem. Turn off the computer and the monitor. Unplug the video cable which connects the monitor to the computer.Chosen Solution. Try a power refresh and check if this resolves the problem. Remove the charger (if connected) and the battery from the laptop. (Here’s a link to the ifixit Dell Inspiron 1564 Battery Replacement guide) Press and hold the Power button for 30 seconds to drain any residual power from the laptop, then release the button.Mar 24, 2023 · If there is still no display showing, check if video was shown during the POST routine. If video was shown during POST, the display or graphics driver could be the cause. Restart the computer into Safe Mode. To load Safe Mode, press and hold the F8 key as your computer restarts. This loads the Advanced Boot Menu. I have reinstalled (Windows 10) in my Dell Inspiron 15 3576 laptop and all Dell apps are gone. I have gone to install then from Windows Store but it shows "This app is not compatible with this device". I have purchased this laptop in August 2019 and have all the apps before reinstalling. How can I get the "My Dell" app? Please helpChosen Solution. Try a power refresh and check if this resolves the problem. Remove the charger (if connected) and the battery from the laptop. (Here’s a link to the ifixit Dell Inspiron 1564 Battery Replacement guide) Press and hold the Power button for 30 seconds to drain any residual power from the laptop, then release the button.Dec 7, 2022 · Method 1: Rename the New-Dell-Logo-White-Small File. If you find that SupportAssistant has stopped working, you can try to rename the New-Dell-Logo-White-Small file to fix it. Here is how to do that: Step 1: Open File Explorer and open the Program Files Folder in Local Disk C. Step 2: Select the Dell folder and open the SupportAssistAgent folder. Step 1: Restart the laptop. Step 2: Tap F2 repeatedly on the Dell logo screen until you see Entering Setup at the top-right corner of the screen. Step 3: You may need to press a key listed at the bottom of the screen to load default settings depending on the different BIOS. Step 4: Save the change and exit the BIOS.Jun 2, 2020 · * The StoreContentModifier in the second command below can be DELL_XPS or DELL_INSPIRON or DELL_ALIENWARE or DELL_VOSTRO. So you have to add your specific model in the command * Type this line and when done [press Enter] = C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELL Download and install drivers for Dell WD19TB and WD19TBS docking station. Browse to Dell Drivers & Downloads page.; Click Detect laptop to auto-detect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click Browse all products to browse to your computer model.Note: When your Windows 11 or Windows 10 computer is using tablet mode, there will be no tile available on the screen to quickly switch back to desktop mode. To switch from tablet mode back to desktop mode, tap or click the Action Center icon in the taskbar to bring up a list of quick settings for your computer (Figure 1).Method 1: Rename the New-Dell-Logo-White-Small File. If you find that SupportAssistant has stopped working, you can try to rename the New-Dell-Logo-White-Small file to fix it. Here is how to do that: Step 1: Open File Explorer and open the Program Files Folder in Local Disk C. Step 2: Select the Dell folder and open the SupportAssistAgent folder.Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Press and hold the power button for 15 to 20 seconds to drain residual power. Connect the AC adapter or power cable and the battery (for Dell laptops). If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the ...Step 1: Restart the laptop. Step 2: Tap F2 repeatedly on the Dell logo screen until you see Entering Setup at the top-right corner of the screen. Step 3: You may need to press a key listed at the bottom of the screen to load default settings depending on the different BIOS. Step 4: Save the change and exit the BIOS.To perform a System Restore, follow these steps: Click Start , then type Control Panel. Search Control Panel for Recovery. Select Recovery > Open System Restore > Next. Choose the restore point that is related to the problematic app, driver, or update, and then select Next > Finish.Connect Laptop or Desktop to Wi-Fi and Troubleshoot Connection Issues. Summary: Learn how to resolve when your computer won't connect to WiFi. Find instructions on network setup, sharing files and photos, and troubleshoot network issues. This article may have been automatically translated. If you have any feedback regarding its quality, please ...Nov 2, 2022 · Press and hold the Windows () key, and then press the q key. In the Search box type device manager. Select Device Manager (Control panel) in the list of programs. Click Plus (+) next to Bluetooth. Note: When there is no listing for Bluetooth, go to Step 6. Look for any listing that has a down arrow next to it. If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) are connected. If you're using a laptop, some of them don't allow you to wake them using external Bluetooth devices. It's also possible you need to check your Windows ...For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure.Remove AC adapter, battery and then press 'Power On' button for 15 seconds to release Static Flea Power. Replace battery, adapter, power on system, quickly start tapping F2 key continuously to get into BIOS. Please Reset the BIOS to Default Values and see if the BIOS will then detect the new AC adapter. L. LSUFAN51.Step 1: Restart the laptop. Step 2: Tap F2 repeatedly on the Dell logo screen until you see Entering Setup at the top-right corner of the screen. Step 3: You may need to press a key listed at the bottom of the screen to load default settings depending on the different BIOS. Step 4: Save the change and exit the BIOS.If there is still no display showing, check if video was shown during the POST routine. If video was shown during POST, the display or graphics driver could be the cause. Restart the computer into Safe Mode. To load Safe Mode, press and hold the F8 key as your computer restarts. This loads the Advanced Boot Menu.May 7, 2021 · In my case, when it asked to update it, it asks admin permission and when I clicked "show details" it showed that it was trying to install something called "My Dell Fusion Service". After finding this is needed for My Dell, I manually updated it from the Dell website and now My Dell works (stops trying to endlessly update). Uninstall old ... Restore the computer using SupportAssist OS Recovery. When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.For detailed information about support and system requirements for Windows 11 on Dell devices, including TPM requirements, see Dell KB article, "Windows 11 – Scope of Support and System Requirements". For more information about Windows 11, see Dell's Windows 11 learning page, or see Microsoft's Windows 11 page for features.Note: The Default cable that is packaged with Dell DisplayPort capable displays is the Mini-DisplayPort (mDP) to DisplayPort (DP) cable. If your system does not support a DisplayPort connection, you must purchase the appropriate cable for your system.This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking ...To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ...For posterity, the solution described here involving modifying registry keys related to the Microsoft Store worked for my XPS 9520. The tldr is open the command prompt as administrator, and run the following commands: C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELL.Jul 17, 2023 · To disable the DMA mode on the optical drive, follow these instructions: Press the Windows key + R to open the Run dialog box. In the Run dialog box, type devmgmt.msc then press the Enter key. In the Device Manager window, expand DVD or CD-ROM drives. Right-click the optical drive and select Properties. See full list on dell.com If there is still no display showing, check if video was shown during the POST routine. If video was shown during POST, the display or graphics driver could be the cause. Restart the computer into Safe Mode. To load Safe Mode, press and hold the F8 key as your computer restarts. This loads the Advanced Boot Menu.Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Jul 11, 2023 · To wake up a computer or the monitor from sleep, standby, or hibernate, move the mouse or press any key on the keyboard. If this does not work, press the power button to wake up the computer. NOTE: Monitors will wake up from sleep mode as soon as they detect a video signal from the computer. If the monitor does not wake up from sleep mode ... See full list on dell.com Note: When your Windows 11 or Windows 10 computer is using tablet mode, there will be no tile available on the screen to quickly switch back to desktop mode. To switch from tablet mode back to desktop mode, tap or click the Action Center icon in the taskbar to bring up a list of quick settings for your computer (Figure 1).To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes.In my case, when it asked to update it, it asks admin permission and when I clicked "show details" it showed that it was trying to install something called "My Dell Fusion Service". After finding this is needed for My Dell, I manually updated it from the Dell website and now My Dell works (stops trying to endlessly update). Uninstall old ...Meanings of Power Button States. Dell desktop computers have a power button light (LED) that is able to change its status. This is useful for reporting the general status of the computer. The LED can be green, yellow, or off. It can also blink or maintain a steady color ( Table 1 ). The computer is receiving power and providing power to all the ...May 6, 2021 · It's this "Fusion Service" driver library that was stuck not being able to auto-update, you must download it and install separately. THEN, re-run "my dell" and it will work. NOTE: This "Fusion Service" is now showing up under my own Service Tag as of 4/15/22, but its filename is the same. It even says in its description THIS is a GENERIC ... Resolution. 1. Unlock the Flash Card. NOTE: If you are not using an SD card, go to step 2. Most, but not all Secure Digital (SD) cards have a lock lever that write-protects the data on the card. Find the small notch on the left or right edge of the SD card. Pull the switch up OR in the direction the label states to unlock the SD card.Download and install drivers for Dell WD19TB and WD19TBS docking station. Browse to Dell Drivers & Downloads page.; Click Detect laptop to auto-detect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click Browse all products to browse to your computer model.May 1, 2021 · Hi. I just tried to open 'MyDell' and it said there is an update which I must install to be able to continue to use 'MyDell', but it won't install, says to check my network connection! There is nothing wrong with the connection, even tried disabling the anti virus, firewall and all other security including VPN and everything else that is likely ... Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).When your Dell laptop won't turn on or fails to boot up, it could be a hardware problem or a software issue. Whichever you're experiencing, here's how to get your Dell PC in working order again. How to Fix a Dell Laptop With No Sound Causes of a Dell Laptop Not Turning On Possible reasons why your Dell laptop won't turn on include:SupportAssist is a proactive monitoring software with automatic failure detection and notifications for Dell PCs and tablets. SupportAssist is free of charge, secure, and streamlines traditional support routines. Download SupportAssist for Home PCs here. Read article.A small window appears with Continue and Exit buttons, click Continue.; In the Select the folder where you want to extract the files to window, click Ok.; If a message appears asking to create a folder, click Yes.Restore the computer using SupportAssist OS Recovery. When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking ... Method 1: Rename the New-Dell-Logo-White-Small File. If you find that SupportAssistant has stopped working, you can try to rename the New-Dell-Logo-White-Small file to fix it. Here is how to do that: Step 1: Open File Explorer and open the Program Files Folder in Local Disk C. Step 2: Select the Dell folder and open the SupportAssistAgent folder.* The StoreContentModifier in the second command below can be DELL_XPS or DELL_INSPIRON or DELL_ALIENWARE or DELL_VOSTRO. So you have to add your specific model in the command * Type this line and when done [press Enter] = C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELLTo change the default sound playback device in Windows 8 or 8.1. Right-click Start, and then click Control Panel. Click Hardware and Sound. Click Sound. In the Playback tab, select the audio device that you want to use. Click Set Default, and then click OK. The external audio device causing the issue can be disabled so that the issue does not ...May 1, 2021 · Hi. I just tried to open 'MyDell' and it said there is an update which I must install to be able to continue to use 'MyDell', but it won't install, says to check my network connection! There is nothing wrong with the connection, even tried disabling the anti virus, firewall and all other security including VPN and everything else that is likely ... The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." How to upgrade to Windows 11 from Windows 10 ...To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes."Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...Aug 8, 2023 · For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure. After installing Windows 11, my Dell update won't move pass initializing. How do I fix this? ... Dell Thunderbolt Dock Passes Self Check, Then Turns Off. 1. 0. 0.Audio does not switch when headphones connected to the audio jack on Dell computers with Realtek audio. Inspiron notebooks using Realtek Audio Driver do not recognize Headset/Microphone. No Sound with DisplayPort or HDMI Video Cable Connection. Sound not Working After Windows Update. Static Noise from Speakers on Select Dell Inspiron Laptop PCs.If you still experience connection issues, restart your computer. Press and release the Bluetooth® button on the mouse and receiver. Wait a minimum of 20 seconds. Press and release the Bluetooth button on the keyboard and receiver. Check Bluetooth enabled in BIOS (Tap the <F2> key at the Dell logo on start-up.Aug 8, 2023 · For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure. See full list on dell.com Hi. I just tried to open 'MyDell' and it said there is an update which I must install to be able to continue to use 'MyDell', but it won't install, says to check my network connection! There is nothing wrong with the connection, even tried disabling the anti virus, firewall and all other security including VPN and everything else that is likely ...Jul 17, 2023 · To disable the DMA mode on the optical drive, follow these instructions: Press the Windows key + R to open the Run dialog box. In the Run dialog box, type devmgmt.msc then press the Enter key. In the Device Manager window, expand DVD or CD-ROM drives. Right-click the optical drive and select Properties. Apr 20, 2023 · 1. Press the FN key (Function key) while powering on the system. 2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen. If the problem is not solved with above steps, there are other three solutions for Dell boot loop fix. If the Dell laptop can turn on with the AC adapter only, and if you notice the battery symptoms that are mentioned below, see the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues. The battery does not hold a charge. The battery indicator LED does not glow or blinks continuously. The laptop does not recognize the battery.How to Run Support Assist Scan Entire PC. To perform a diagnostic using SupportAssist, launch the program and navigate to Troubleshooting. Select "I want to scan my entire PC" and click on Start. Save and close all files and applications before clicking OK to begin the scan. Click here for more information on SupportAssist.
Aug 8, 2023 · Upgrade to Windows 11. Dell recommends using the upgrade option through Windows Update to install Windows 11 on a tested computer. This keeps your files and retains the restore partition in case you need to go back to Windows 10. To check if Windows 11 is ready for your device, go to Settings > Windows Update and select Check for updates. . The challenge ride or die winner
To change the default sound playback device in Windows 8 or 8.1. Right-click Start, and then click Control Panel. Click Hardware and Sound. Click Sound. In the Playback tab, select the audio device that you want to use. Click Set Default, and then click OK. The external audio device causing the issue can be disabled so that the issue does not ...Upgrade to Windows 11. Dell recommends using the upgrade option through Windows Update to install Windows 11 on a tested computer. This keeps your files and retains the restore partition in case you need to go back to Windows 10. To check if Windows 11 is ready for your device, go to Settings > Windows Update and select Check for updates.The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." How to upgrade to Windows 11 from Windows 10 ... Open a browser and go to the Dell Support Site. Enter your computer's service tag to get a page matched to how your computer shipped from Dell. (Alternatively, select your computer type from the product list to get a list of general information for your personal computer type.)In my case, when it asked to update it, it asks admin permission and when I clicked "show details" it showed that it was trying to install something called "My Dell Fusion Service". After finding this is needed for My Dell, I manually updated it from the Dell website and now My Dell works (stops trying to endlessly update). Uninstall old ...To perform a System Restore, follow these steps: Click Start , then type Control Panel. Search Control Panel for Recovery. Select Recovery > Open System Restore > Next. Choose the restore point that is related to the problematic app, driver, or update, and then select Next > Finish.Jul 5, 2023 · Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language. How To Restore or Reinstall Microsoft Windows on a Dell Computer How to Roll Back Windows 11 Upgrade to a Previous Operating System Where is my Windows 11 Product Key? Troubleshoot problems updating Windows 11. Drivers availability Get Windows 11 drivers for supported Dell systems. Video Cause. Sleep mode related issues can be caused due to outdated BIOS, chipset, or video drivers, incorrect power settings in Windows, old or corrupt hiberfil.sys file, third-party software or applications, corrupt operating system files, and so on.If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) are connected. If you're using a laptop, some of them don't allow you to wake them using external Bluetooth devices. It's also possible you need to check your Windows ...Feb 28, 2023 · Resolution. 1. Unlock the Flash Card. NOTE: If you are not using an SD card, go to step 2. Most, but not all Secure Digital (SD) cards have a lock lever that write-protects the data on the card. Find the small notch on the left or right edge of the SD card. Pull the switch up OR in the direction the label states to unlock the SD card. Called Dell support and they came to the same conclusion and decided to send a technician to replace the motherboard. So now its a waiting game for the tech to come onsite and replace the board. Just disappointed, I’ve had a very bad run with Dell, Previous XPS had 3 mainboard replacements before it got returned.Oct 4, 2020 · I have reinstalled (Windows 10) in my Dell Inspiron 15 3576 laptop and all Dell apps are gone. I have gone to install then from Windows Store but it shows "This app is not compatible with this device". I have purchased this laptop in August 2019 and have all the apps before reinstalling. How can I get the "My Dell" app? Please help .